A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
If you are experiencing financial difficulties, please contact your relationship manager who will be able to provide you with support. They can be reached at help@previ.se or by calling +44 20 8158 8638 (lines are open Mon-Fri 9am-5pm, calls charged at the national rate).
The InstantAdvance loan is designed to minimise the risk of you running into arrears. However, please note that if you fall into arrears we may record the details with a credit reference agency, which could damage your business credit rating and may make it more difficult for you to obtain credit in the future.
Failure to make your repayments when they fall due may also result in us taking legal proceedings against you, which may result in an enforcement action to recover the monies that you owe.
A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
A Supplier Claim occurs when we have a shortfall between what we have paid you and what we have received from your customer.
Adjustments can occur whenever your customer uses a credit note or debit note to settle their account, or if there are any changes or cancellations of invoices we’ve prepaid.
We prepay your invoice as early as possible, however your customer will keep it open for amendment/dispute until it is approved according to their internal processes which can result in a shortfall.
If you invoice this customer frequently, then nothing. Otherwise you may wish to settle the amount manually to avoid possible interest charges.
Immediately following a grace period except when the claim is caused by a cancelled or amended invoice.
This is the reference your customer provides to us. Contact our customer service if you need more detailed information.
InstantPay is Previse’s invoice prepayment solution.
