A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
A Customer account adjustment is a document that we issue. It provides information about any adjustments we have made over and above deducting our normal fees. Adjustments can be positive or negative (we owe you, or you owe us, respectively).
You will get an extra payment from us if there are any positive adjustments.
Each negative adjustment is a separate Supplier claim that we will track and usually resolve by deducting the amount from your next payment.
A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
A Supplier Claim occurs when we have a shortfall between what we have paid you and what we have received from your customer.
Adjustments can occur whenever your customer uses a credit note or debit note to settle their account, or if there are any changes or cancellations of invoices we’ve prepaid.
We prepay your invoice as early as possible, however your customer will keep it open for amendment/dispute until it is approved according to their internal processes which can result in a shortfall.
If you invoice this customer frequently, then nothing. Otherwise you may wish to settle the amount manually to avoid possible interest charges.
Immediately following a grace period except when the claim is caused by a cancelled or amended invoice.
This is the reference your customer provides to us. Contact our customer service if you need more detailed information.
InstantPay is Previse’s invoice prepayment solution.
