A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
InstantAdvances are structured so that your repayments automatically adjust up and down as your revenue changes. You pay less when your revenue reduces and more when your revenue increases.
Normally, InstantAdvances can only run for a maximum of 12 months. If you think you may have trouble repaying within that timeframe, then please contact us on 020 8158 8638 during UK business hours (9 am to 5 pm, Monday to Friday) as soon as possible so we can discuss your options and support you.
Please note that missing payments could lead to your business being put into default, which can affect your credit rating.
A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
A Supplier Claim occurs when we have a shortfall between what we have paid you and what we have received from your customer.
Adjustments can occur whenever your customer uses a credit note or debit note to settle their account, or if there are any changes or cancellations of invoices we’ve prepaid.
We prepay your invoice as early as possible, however your customer will keep it open for amendment/dispute until it is approved according to their internal processes which can result in a shortfall.
If you invoice this customer frequently, then nothing. Otherwise you may wish to settle the amount manually to avoid possible interest charges.
Immediately following a grace period except when the claim is caused by a cancelled or amended invoice.
This is the reference your customer provides to us. Contact our customer service if you need more detailed information.
InstantPay is Previse’s invoice prepayment solution.