A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
You continue to send invoices to your customer using the same method and details as today. Once the invoice enters your customer’s system, InstantPay’s algorithms decide if it can pay you early. The software approves and sends payment for over 98% of invoices within one business day.
You do not need to change your bank account or set up a credit facility.
Once paid, InstantPay waits for standard terms and then collects the full invoice value from your customer.
For example, assuming your standard terms are 60 days:
A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
A Supplier Claim occurs when we have a shortfall between what we have paid you and what we have received from your customer.
Adjustments can occur whenever your customer uses a credit note or debit note to settle their account, or if there are any changes or cancellations of invoices we’ve prepaid.
We prepay your invoice as early as possible, however your customer will keep it open for amendment/dispute until it is approved according to their internal processes which can result in a shortfall.
If you invoice this customer frequently, then nothing. Otherwise you may wish to settle the amount manually to avoid possible interest charges.
Immediately following a grace period except when the claim is caused by a cancelled or amended invoice.
This is the reference your customer provides to us. Contact our customer service if you need more detailed information.
InstantPay is Previse’s invoice prepayment solution.
