Do all of your invoices have to be prepaid?

Answer

On our standard InstantPay plan, every invoice sent to your customer and entered into their system will be evaluated for InstantPay and, if eligible, paid on the next working day.

Related FAQ's

What is a Supplier claim?

A Supplier Claim occurs when we have a shortfall between what we have paid you and what we have received from your customer.

What events trigger an adjustment?

Adjustments can occur whenever your customer uses a credit note or debit note to settle their account, or if there are any changes or cancellations of invoices we’ve prepaid.

Why do adjustments happen?

We prepay your invoice as early as possible, however your customer will keep it open for amendment/dispute until it is approved according to their internal processes which can result in a shortfall.

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